The second-hand marketplace Users Voice Frustration Regarding Size Updates
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
This online marketplace has altered its size classifications for women's and children's garments but did not contact every member regarding the update.
Online Platforms Reaction
Many shoppers and sellers are posting online claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.
Vinted explained the new system was more in line with similar services.
They have suggested members to review their products and manually change the size when needed, which has left users frustrated.
Sizing System Updates
Before the change, the sizing featured one number and one letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement used to be a 12 but currently displays as UK 16-18.
Member Accounts
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, from Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Required Changes
A different user, based in Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she said.
Marketplace Information
The app has more than 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.
